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Danir  Jewelry
  • 0

FAQ

Our Diamonds

We do not sell or create settings unless the customer is also purchasing a center stone from Danir Jewelry. Our settings are made-to-order with each one handcrafted for a center gem with unique characteristics to ensure the quality of the finished piece. For this reason, we do not provide stand-alone settings or semi mounts. Please let us know if we can assist you with selecting a center gem.

Yes! All diamonds are certified either with GIA,HRD or IGI. You also receive a Danir Jewelry Certificate, which is your warranty as well.

Fine jewelry and some items are not HRD, GIA or IGI certified, but always graded by our team at the bourse. A Danir Jewelry Certificate will always arrive with every purchase.

Most diamonds graded by GIA,HRD and IGI are laser inscribed on the girdle with an identification number and/or a unique symbol. Laser inscriptions provide peace of mind when making a diamond purchase since they are an easy way to identify a diamond.

Here at Danir Jewelry, we do not believe in Lab Grown Diamonds, as we want to offer exclusive and natural diamonds only. Diamonds are environmentally conscious, prettier, romantic, and carry their worth better than synthetic diamonds.

Custimization

Many of our pieces are made to order, which makes us able to customize our standard items to fit your personal preferences. For example, we can modify the center gem shape, the finish, the precious metal, and the gems that we set.

Of course, at our Atelier we have are designer who custom makes each piece on 3D. You simply mail us a clear design, we will make a 3D design for you, upon approval we will produce the jewel of your dream.

Location

We also offer online video consultations, Email, Online Chat and are also always available for urgent matters on +32 486260886.

We currently have one location in the heart of Diamonds, Antwerp. to offer you a personalized shopping experience with our team of jewelry specialists. To meet with our jewelry specialists from the comfort of your own home, please make an schedule an Online Appointment.

Prices

We offer excellent value by providing our socially conscious jewelry at the lowest possible price, generally lower than many traditional jewelry retailers offer for standard jewelry. That being said, there will be occasions where we will provide flash sales, and promo codes will be offered through our Social Media.

Warranty

We are proud to offer free lifetime diamond upgrades.

Your purchase will have a life time warranty.

We offer a limited lifetime warranty on all Danir Jewelry products. We stands by the quality and craftsmanship of each product that has been designed and manifactured by us. Please retain your original receipt for all warranty services. We kindly agree to repair or exchange any item that we deem to be damaged due to a manufacturing defect. This warranty expressly excludes coverage for excessive wear and tear and/or accidents, loss and theft. Small diamonds that have fallen out will be replaced if no evidence of forcage. Repair or service performed by anyone other than Danir Jewelry will immediately void the warranty.

Buying outside the EU

Danir Jewelry is proud to offer our entire collection of jewelry and loose diamonds to customers in many countries worldwide, and international orders can easily be placed through our website. View our international shipping and payment policies.

Please check with your countries Import and Duties laws before you make an order. The duties and taxes are only applicable for shipping to countries outside of the European Union.

Additional Information

If for any reason you wish to cancel your order, you have a 12 hour time frame for it to be canceled charge free. After the given time frame, a 30% fee of production will be charged.

Please allow 8-12 business days for your credit to be processed after the item(s) have been received and inspected. Refunds will be issued using the same type of payment used in the original purchase.

We accept Paypal, Visa, MasterCard, Ideal and Bancontact. At the store, you can pay up to €2990,- in Cash.

We only offer repair services of jewels that have been purchased by us.

Ring Size

Yes, this falls under you lifelong warranty. Please note, for some items, resizing and/or Engraving is not possible. Please contact us for more information.

Check our Ring Education section to get an in depth explanation on how to take your ring size. You can always request a free ring sizer.

Certificates

Get Free Diamond Consultation

Our customer service executive will contact you